Commonwealth Carelink Centre (Hume Region)
What is the Commonwealth Carelink Centre?
The Commonwealth Carelink Centre (CCC) is a Commonwealth Government initiative. The CCC has been set up to provide links between health and community services, providing individuals, carers, services providers, general practitioners and other health professionals with a single point of access for information about and referral to a range of health and community care services. The service is offered nation-wide, with staff located regionally.
Who is the Commonwealth Carelink Centre for?
The CCC has been set up for individuals, carers, services providers, general practitioners and other health professionals.
What does the Commonwealth Carelink Centre provide?
Time savings: individuals have access to a full range of support options.
One-stop-shop: one call gives individuals a complete list of all community care, disability and other support services in the area.
Up-to-date information: including current services, eligibility criteria and current phone numbers and names.
Allows you to speak to a 'real person' immediately: the 'real person' knows all the service providers in the region, is trained in the needs of older people and people with disabilities and can offer personalised service.
Caters for culturally and linguistically diverse clientele: with knowledge of culturally and linguistically diverse specific service providers in the designated region including information available for people with visual, speech or hearing impairments.
How do I get access to Commonwealth Carelink Services?
Contact details specific to the Hume Region of Victoria are:
Shepparton Office
190 Benalla Rd
Shepparton, 3630
Wangaratta Office
Suite 4, 27-29 Faithfull St
Wangaratta, 3677
Calls to the Commonwealth Carelink Centre number will connect you with the Carelink Centre in your region.
Phone: 1800 052 222*
*Calls from mobile phones are charged at applicable rates.
To contact the Carelink Centre for Hume from outside the region, please phone:
Shepparton (03) 5832 8444
Wangaratta (03) 5722 9046
*Calls to these numbers from any phone are charged at applicable rates.