The TALE Technique
Participants set their individual priorities in different areas of care and support. Cards are used and the person identifies what is most important and what is not. A discussion then follows, providing further insight into why a choice has been made.
Using TALE
TALE delivers qualitative information about people, their needs and desires. It provides details on priorities and motivations with great precision.
TALE ensures that an organisation listens to its clients and understands their needs and aspirations.
Being interactive, TALE makes it possible to gain information that assists in designing services and products clients want, and in meeting individual needs. TALE also allows the organisation to generate interest in the product, service or the organisation.
TALE is an essential tool when developing a new product or service, improving an existing product or service, or when assisting an individual to decide their care and support needs.

